Privacy Policy
Our commitment to protecting your privacy and personal data
Introduction
Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and contact details you provide when registering or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Photos and finished videos
When you generate a video, we upload the photo you chose and use it only to make that video. The photo is deleted within 24 hours after the video is done. An unpaid draft photo is deleted after 24 hours. The finished video is kept for 7 days, and you can delete the photo or the video at any time before then.
Our AI video provider
We send the photo to our AI video provider so it can generate the video. Our AI video provider deletes photos and first-frame images after 24 hours. Our AI video provider keeps its own copy of the generated result for up to 14 days.
Refunds
If generation fails, you get a full refund. If the finished video is clearly unacceptable, such as a badly distorted face or a corrupted picture, contact us within 7 days of payment and we can redo at no charge. If that redo is still unacceptable, you get a full refund. A video you downloaded and used is not refunded.
Third-Party Services
We use our AI video provider to generate the video, as described above. We may also use other companies to run accounts, payments, and email. We do not sell your photo or video.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.